Refund policy

Returns

If you need to return an item that you have purchased online, you can return the item at any of our locations in-person.

  • If you would like to return the item online, simply visit the order page through your account or by clicking view order on the confirmation email
  • Items for return must be unworn and still have the tags attached
  • Once we receive your returned item our team will look over the item and make sure it clears inspection and a refund will be processed within a week of receiving it. Refunds take 5-10 business days to appear back onto your original form of payment.
  • Return labels will be provided for a flat rate of $15 off of your return

Exchanges

If you would like to exchange an item that you have purchased online, you can exchange the item at any of our locations in-person.

  • So if you would like to exchange an item please reach out to our customer service email to request the item you would like.
  • The customer service team will create an exchange for you to begin the return of the original item
  • Once the team receives the return the exchange item will be shipped.
  • Return labels will be provided for a flat rate of $15